Privacy & Cookies

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may collect the following information when you make your booking with us:-

• name, gender and age;
• contact information including email address;
• home address;
• telephone/mobile number;
• demographic information such as post code, preferences and interests.

You consent to apartment-s holding your details under the following circumstances:

• making a booking with apartment-s;
• making an enquiry with apartment-s.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• internal record keeping pertaining to our Holiday Let Contract;
• we may share your information with employees or contractors of apartment-s;
• we may use the information to improve our products and services;
• we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
• from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail;
• we may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. You may choose to restrict the collection or use of your personal information.

If you have previously agreed to allow us to use your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us to unsubscribe.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the 2018/Retained EU Law Version of the General Data Protection Regulation (EU) (2016/679) (UK GDPR). There are no fees or charges for the first request, but additional requests for the same data may be subject to an administrative fee. If you would like a copy of the information held on you please contact us at our email address on our website. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

We will keep any information we hold on you for a maximum of 7 years.

We use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our sites and to help us improve their structure and content. We cannot identify you personally from this information.

We have set out below some common types of cookies:

• Strictly necessary cookies: these are cookies that are required for the operation of our website and cannot be used to identify you personally.

• Third-party Sub-processors: the following 3rd party services are in use on our website. We consider the companies that run these services as data sub-processors critical to providing our website users with a good experience. They may use cookies and other technologies to collect and provide data and services:

• Cloudflare - for performance and security (GDPR Compliant - Privacy Policy)

• CloudImage - for image optimisation and delivery (GDPR Compliant - Privacy Policy)

• Swarmify - for video optimisation and delivery (GDPR Compliant - Privacy Policy)

• Google Maps API - to display maps (GDPR Compliant - Privacy Policy)

• Google ReCaptcha 3 - To prevent spam form submissions (GDPR compliant - Privacy Policy)

• Formcake API - to gather form submissions and post to email. (GDPR compliant)

• Google Analytics - to give us insight into the usage patterns of the website (Privacy Policy)

Further information about these 3rd party service providers, their privacy policies and how they process data for us can be found in the links above.

If you do not accept the use of cookies as outlined above, we ask you to please leave the website and avoid future visits. This applies to any device you may use for access to the internet.

If you disable the cookies that we use, this may impact your experience while on the sites.

You can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our site.

For more detailed information about cookies please visit www.allaboutcookies.org which provides guidance on how to control cookies.